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11: Ten Business Principles from the President of Distribution at The Walt Disney Company- Dave Hollis

2017-07-24

On this episode of Dais, I sit down with the President of Distribution at The Walt Disney Company, who also happens to be my husband, Dave Hollis. We discuss work life balance, why raising your hand is always the way to go, and 10 of his operating principles for business.

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This is an unofficial transcript meant for reference. Accuracy is not guaranteed.
guys. It's Rachel, Hollis and I'm here is my friend, Trent Shelton was a rigid I live in the dream, man we you too, listeners, why we're hanging out together right now we're going about because we're launching a new package straight up and I'm super examined seller, add if you guys are not already familiar Trent. He had millions and millions of fans all around the globe who come to him for a very unique style of coaching yeah million words of support Israel is, I can put a stray from the heart and breaking through those native mindsets breakin through a you backing list. Are we have people's lives for love that. So, if you, I want to hear more you're already listening on podcast platform go subscribe to straight up with Trent Shelton Short: let's go get it.
One of the cruellest things that I get to see as part of my job is the manifestation of the product or products that I dreamed up and created and figured out how to do like. So many of you as a business owner, you get these ideas in your head and it is incredible to get to watch them come to fruition, and I started dreaming about one of our most popular products thus start today journal. I start dreaming about this. A couple of years ago I had been doing this daily practice based on several different people. I had heard about several different things and I'm gonna put them together into one daily practice, which was every single day. I wrote down the dreams I had for my life, but I wrote them as if they had already happened. There's something really powerful about claiming a goal as if it's already done, and I wrote down every day- and it was how I set my intentions and then I would post about it on social, and so many people are like what are you doing? What is that? Where do I get that journal? And I was like guys: it's not a journal, it's just a notebook, I'm just riding down the same thing every single day, but what I think is interesting, as business owners or creators is often times. In fact, most of the time your audience will tell you what it wants from you and I kept pushing it off because I was like you guys. This is not a big deal, but it was, and people kept asking for, and I finally just thought what if I turn this into a product and I started to dream and plan- and I literally taped pictures to the wall of my office, of what I dreamed that my journal would look like in the intention behind it, and I wanted the covers to be really pretty, and I wanted it to be something that you could do once a quarter and then, as you complete at each journal. You'd have a stack of this evidence of how intentional you were about your life and we ve heard it out, and I mean you know some times we messed up on the shipping and sometimes we rest up on the interior. But we failed our way to where we are today, which is the start today journal in the hands of hundreds of thousands of people. So incredible such a blessing for me to be able to go on Instagram and see hashtag start today journal and see people all over the world using this practice as a way to.
Aim in the direction of their dreams. So if you are not familiar- and you want to check it out, you can go over to the Hollis code, dot com forward, slash shop and find out all about my favorite practice turned my favorite product and, if you're not in the market, to buy remember that episode. Seventy two of this podcast gives you the exact step by step so that you can do it in whatever note book you have laying around for free you not to buy a product, but you should be doing this daily practice. It will literally literally change your life. This is just about balance. Striving for balance should be considered a balanced working to live, not living to work. You know making You're making time for the things you have personal passion for that you also give yourself the grace to now that balance, is not a real thing.
On today show I sit down with the president of distribution at the Walt Disney Company, who are also happen to be married to day ours is the only guy that I have ever interviewed on the pond cast, but by fellow kids. Much wisdom to share. It was worth it even if he's not a lady even our discussing work, life balance. Why raising your hand at work is always the right way to go and he takes us through what it means to operate a team at his lip, My reasoning, as you well know, for wanting to do Deus was, I feel, like something that exist within the space for women in business really speak two women or patronising, or they bring women on the show and then only talk to them about work life. Balance so I didn't wanna, have a bunch of guys. I guys get all kinds of representation on business podcast, but if you have,
to be married to an executive that is as smart and successful and attractive as you are It feels like adjusted disservice to humankind to not do an interview with you, your kind, your kind kind. So, thank you so much for hanging out with me today, I tell everybody that my intention with this is always that we will offer tangible advice to people so, rather than just sort of sailing work. Car, like I want to know the specifics of what that means to you and your career, I would love it if you'd tell listeners Why you do and how you landed there, and it is a long and illustrious career, but you could just you know, You and the claim that I'm going to live, no left no version Well, I look after distribution of the wall, Disney Studios, yes, greatest
your company in the universe, and that means that the team that I get to work with and and work on connects our movies from Marvel Lucas, Pixar, Disney, indecent I've action to movie theatres like AMC or send a mark in the? U S or Oda, UK wander in China and we ve had a great run They record seven and a half billion dollar year biggest year in the history of your movie business, had a very, very big movie. Come from each of Marvel. Pixar Lucas does does he live action, the biggest Phil? from each of those studios made up the five biggest films globally for this, last year something credible. Pretty incredible has never been done, may never ever be done again. So great to be part Something like that What does need for sixteen years now and had a ten year stand on somebody aside ten jobs in ten years, which was exciting, so
finding any professional abd with constant job change putting a single your stint in Minneapolis Minnesota. That was a big year for Thou big here for the Hollis Humans, but really a great experience at an amazing company and before that worked at Foxfire Little and tv worked in talent planning, plant talent, representation, At a pr firm, an agency- Did some grass roots marketing, I would say it's worth, noting that probably one of the most interesting things I think about your career and the position that you find her Then, as you are pretty young, to have the job that you have, would you agree? I would agree. I have peers contemporaries at other studios. Who do the thing that I do as you reference older, yes, much much older. What do you think is the reason that you,
You have been you, I mean I have an opinion on why you should have had this meteoric rise to where you are. But what do you think like if you had a narrow it down to one thing, well it's. I do think it's a combo of many things, one I believe in God, I do think that there is some divine providence in the opportunity. Have showed up in life in the timing in which they showed up. But just now that we are going to offer tangible advice, tell us you know what I'm sorry, I'm starting that I'd say, the first thing is having had a diversity of experience in a variety of fields. The brand. That is me and the market ability of me as an asset to the team in each expire. Science was just a little more marketable and a little more it had just more potential to be of service to whatever the next job was because of having had
just rounded out me more with whatever that last experience. Why would I would actually say and do say that people a lot is. I think that you are such an incredible exam of someone who every time there was an opportunity, raise your hand. If it was something that was crazy, that you didn't want to do that. You have no idea where it was going, but you recognise that every time you move jobs you gained experience. That would then benefit you later. One percent, I think be the willing to say. Yes, including and especially in times where I was being asked to do something in a space that was not a competency. I thought necessarily had replaced that I was even excited about jumping into often created. You know, a surprise and oh, I didn't think I would learn this thing or wow. I did know it be challenged in this way or oh, I didn't know that I would have coming out of the other side of this experience, something that now makes me more prepared for the job that I'm stepping into so in a kind of
Choosing discomfort are looking for discomfort. Willingness to jump into discomfort definitely was apart. My journey and having had that as part of my brow, and this willingness to say yes, I was approached more frequently for opportunities because of the likelihood that I would say yes and the sample of having had experiences in different places and having some success in different places gave people trust that I could figure things out. That weren't necessarily Reza made style make we the best candidate, but because I've had some experience walking into things that were strange or different in doing decent or well and it is worth saying to that you when you say that you walk in or or took jobs that were stranger different. You were dead, not a proven company. You work like it wasn't like some guy in a banking Ali, Kay. Asian probably does I just things were saying too: maybe women who are listening, who are interested concerning a new career, may be right out of school. This is
that you go work for like your cousin April and then you go Unlike some random thing on Craigslist, like you, you are taking chances at a place that you need to be able to pay your rent. A crazy job. But it was a crazy job for a company that was logic I mean you say I raised my hand, in fact my hand is always in the air, but it was sometimes yes that I was an advocate for me as a good Canada for a role but other times it was me as the person who pay the phone when it rang and agreed to do the thing even against some of the subject. Of my mentor set in and they have been great that what do you feel like men? in business are more apt to look out for other men coming up behind them than women ha, I mean I'm. I'm gonna guess that the answer is yes. Just because of the way generals, tender can permeate business,
overall share by. I don't know that I can say like there's a time where man that may executive should have been more proactive in reaching into the organisation to pull a woman, necessarily but, like I left there wasn't thinking of it in terms of their being like oh gosh, you should be on the lookout for women. Truthfully was kind of thinking of it more as a little bit of a boy's club with I do now that I've heard. In fact I have not heard in one interview a single woman say, Well, I had been given these opportunities because my an older woman, a mentor, actually helped, and I do feel like that- something that you ve had well I mean I tell you, I have these ten things that I sit and executive copies are in town halls, and I talk about these are the operating principles that are important
mean of govern the way that I interact with my teams. Mentor It is in the second one on the list, after attempting to create some kind of balance between life and work. But in that You know that there is, I think, responsibility for the men tee in finding a mentor as much as there is in the mentor. Not being a mentor, but also being a sponsor on behalf of the person who isn't in relationship. But you know that our company is taking this question seriously, there's a working women initiative. I am not a woman But I am one of three representatives from the studio who sits on that working group and do so because of my fondness, for you but also for my creation that we have to be more deliberate. How we think about how developments in succession and growth and to our ship and all things show up for women in the same way that they do from an absolutely
Why has I want to get into the personal side of things? Because I want to put the tables a little bit in that, if I feel like women go on business podcast, they asked and pressing questions. So I just want to the tables on you even asked. The woman in this part cast any personal questions so. Talk to us about work, life balance. How do you balance being an executive at this major company and being a dad and a husband? Do you have guilt? Does it feel stressful
What is that feel like for you? Hey aren't next, women's conference is only a few weeks away and if you have never attended before this is the events that will change your life rise is a three day: women's personal development conference, where we laughed until we pay our pans, and we talk about our things that we cry and we find community and we create the road map to changing our lives or businesses or whatever it is that you're working on. If you want to find out more your curious, what it's all about, I highly recommend you go check out the instagram and see what our community says. You can hear it straight from them. It's at. Let's rise dot, co and, if you're looking for the next one, it's happening in Toronto. On March this through the seventh that's Toronto March, there, through the seventh check out all the details at the Hollis code, dot com. If you have been looking for a nudge, if you have been looking for something to kick start change, I promise this is the thing we're
everything I know how much you also believe this, but I do think deal the kind of like the notion of balances, an illusion. There is no such thing there is there times when work is a priority and it comes at the expense of the things you like personally, including your family, and times when your family or new personal passions are a priority that come at the expense of health time you can put into work, and that is a bad thing. It is a real thing in recognising it giving permission for it and being frankly. Ok, as long as you're. Not I was running at ten in one way or the other of the spaces is frankly way to have a really healthy and truly balanced life, I tend to see my responsibility with our family. As an more responsibility to the one that you also have for the family you own. This is
a little bit of a challenge to kind of a history of gender norms and roles in business and just in life. But when we go to events and people, ask you what who's watching the kids? It's still ridiculous, because I'm a responsible for watching our kids, who gets them two doctors appointments how they are going to have represented of us at their soccer game or performance at school and and I you know, I think I have the luxury of an organisation that has flexibility as part of its culture and something that you know everyone has permission as long as they treated as a privilege, not a not a right, but in there you know I work if I have to to make up for having left early to go to a baseball bat. Yes, I and I tried to as a leader of an organisation set the tone for my team who, I think
self struggle with judgments. Of others. If they themselves indulge in balance, be they men or women, but particularly they are women because of some these traditional gender in arms and and it's kind of the history of the way the people have looked at men and women who does what in family a part of one in working with this women's group in a part of why I you know try to with my team, led by example when that outside of work stuff calls, I am the polish, ethically jumping into it responsibly. Can care of all of the work that needs to get done you. There delegating that responsibility or picking it up dinner with, like with Lord with the technology that we have We can get our work done from literally anywhere I remember when we are gone vacations. Ten years ago I got a Europe or something, and it was just like- will you'll be off the face of the earth.
For the next two weeks? And now I just there's no way you can you can get it done at the soccer game, so I feel like, is it there's, there's not a balance, but there is definitely a way to kind of mesh. The two together as an executive there's something in human from senior seat, to a junior, see that having balance and bringing the things that come as an output of what you do in your personal time, back into the office that humanizes the negative, who sometimes can't feel an isolationist you know, is put in a world. So are you option journey a thing that I am comfortable to be transparent about inside of the office, and it helps one create perspective for problem right. Problems are all relative and to human is ass. It creates a culture that has us more bonded, there's some empathy that exists between employees and it encourages other people to also feel comfortable to share
the things that they are doing with their balance in a way that just makes our team. Work better run better. How important has your marriage, Ben for your career where I am because of our maritime anything. I mean I mean about me that that that you would say that I, like your only successful because of you yeah yeah. I don't think that's a question that people ask very often, but I do a milk. Percent. I wouldn't be where I am and make her. If, if I didn't have you as a partner warfare, there, there definitely have been times where, like work, life, once is also like spouse. Past balance, right there are times when I've had to run on the treadmill at nine or ten four length. Of time yeah that requires the great, of a partner who can step in and take care of, silver metaphorical tat. Now, not like the actual trend,
ever want to run on treadmill at nine or ten. That's the end of this topic, but on the treadmill of life, there have been times where hey I've gotta go on more trips. That I'd like I need to be more. You know engaged in after work stuff, dinner's or events? I need to do some weekend, work or whatever might be, and that only is possible if you have a partner who says you know what I got you during this year hopefully short term season of you know you a meeting to lean more into it. The same is true of website as your there continues to be is amazing, as it continues to be it will, you know I'd, say I had some heavy lifting earlier on in our relationship, and I one hundred percent because of being witness to the trajectory All think she can be certain that it's gonna get to go the other way and when it does, ye ha fiasco that what do you think, like you, aren't like ten,
piece of advice for everybody, the tissues device for everybody or the ten pieces. Of what I call operating principles. I basically when I was walking into during that crazy once a year new job conference, room of people, hello, I'm your new boss, rather than waiting, six or nine months for them to get to know me. It was a fast track. Through who I am and how I hope the culture here ends up working and hear these ten things that you know. I want to try and organizer tat. Ten, less top ten list number one we already hit, which is its the Just about balance. Striving for balance are being considered a balanced working to live, not living to work. You know He sure that you're making time for the things you have personal passion for, but you also give yourself the grace to know that balance
is not a real thing and there will be times when you need to be more work than family and tired of question this. I thought this week that I just keep turning over and over and my brain. It feels like such a powerful thing for us all to consider is: will this matter in ten years. Anything that your stressing out about almost nothing. Will this almost nothing your family, your health, the thing they bring, you joy, anything that you're doing the like set the stepping stone for where you want to get those will matter. In ten years, but whether or not this is you know this is so down. But I'm totally honest, I went we tried on Oscar dresses today, and we are, though, edit this out of it doesn't then, if there listening to this in the future, so we will know whether or not we have had a baby daughter next week were Fine, oh Mamma, to me me our daughter and that being on board
means that I have been not carrying my diet or my like nothing, because I'm emotionally eating and just trying to survive, I was trying to undress say a man like you can tell right You know when you ve just been basically having talkers every day for a month hey, hey, hey, I guess I'm gonna, worse, banks, allows bombs and as China and those dude, this doesn't even this matter engineers no freakin way live then spooks, I am sure if they don't they shut, and they should be caught Mank cycles mean that up and we should start this coming, Number two tail mentor already talked about it, the fundamental you trust who will help champion Eu Growth in an organisation. To add to that idea. Soon I talk about this alike, is both of us are asked a lot to me. Mentors to people who are total strangers to us, so
The advice of a gift for someone who is listening is being mindful fact than men. Tormenting relationship is an organic thing. It is inappropriate to email, a stranger even if he saw someone speak on stage or heard the men upon cast sign up email them and see like oh my gosh. Your words are so great love that thank you so much. It is inappropriate to ask a stranger to be your mentor. It just says it is totally as it is something that would happen naturally, like you're already meeting with a member of your staff, let's say, and during the meetings like you have a great report and their seeking advice in your able to speak into that space. Here's what I would say, leave it to the mentor to decide whether or not they have time or not find somebody who is inside of the business that you worked in X, like design. I like. I have. People on my team who have come to me and said: can you be my mentor and the answer is no. I cannot listen
to the things that you have going on in your data day and the objective about it because I met this business, you find someone outside of the business that you work and I would argue who has a set of skills that you want to have better in your own life. So if you see I wonder, is great communicator and you are not a great communicator and they work outside of your business. Seeing them seems appropriate, even if you for my for me, do not, them well and for me, I have absolute A problem taking a single informational meeting with somebody, but then letting them know if they ve asked for mentorship that I'm full you're better person, but the reality is I I'm doing you know three or four men to use at a time, and I tend to do them for a cycle of about a year and then I bring in somebody new here is what I so this is. He said she said, I think Dave's, better wisdom is advice. I'm an offer some of my own and then you guys can decide which one do you like there. I think you need to add some value. I think if you,
and they are willing to her simple kicked. If you reach out to me, let's say, and we have never met and the third sentence, You say, and we have never met and the third and have your email to me is: will you be my mentor me that says that you do not you're not really paying attention to this business, you're, not paying attention to us on social or my life, because if you If we actually had a relationship, you would know that there's no way in the seas, and I can do it so I agree with the messages its here's the thing I agree with that and I get matter and a to sound cool. But I get I'm sure, like you. Do I request a week yeah, and I have no problem running back a very gracious. Thank you so much I my plate is full. But I'm still willing to give you thirty minutes to swing by, and I give you a quick, you know the high level than your organization. Sometimes sometimes not. I mean I spoke Vienna Public we twice in the last ten days
at the end of every presentation, because I'm cuckoo give people my email address and if they want to reach out I'll give him thirty minutes for the most part. If I have time, if I don't have time, then I won't but I'll still sent back and like hey, I wish I could, but I can't I wish you the best yeah and leave it at that. Yeah purse number three seek disk, foot, and this was, I think, a little bit like the key up question of like. Why do you think you're in the job and we like part of it, was being cut? We'll take assignments that put you outside of your comfort zone or a willingness, as was the case with Minneapolis. Moving, I would argue before a family, but you like a willingness to move There are so many things that have come as a gift because of having jump from place to place and thing the thing and most of the time it required going from place, where I was more comfortable being an expert in a space into a space where had no or latin less expertise. At the very least, I feel like
you, the thing there's something so incredible about experiences, The experience of Minneapolis was so powerful. The experience of going on vacation is so important things Tourism being overwhelmed and a new job is such a rad thing helps grow you as a person, it's hard to find new experiences when you're sitting in same place year after year, also or even a different way. I agree with you. I totally agree with that, but I would also say I started research, I went to publicity. I move then, to talent, representation. I'm went from there to marketing product. Management technology, sales, all of those things came together in a fabric that, as then I sit at the table today, though, I'm happy to have figured out. I didn't want to do those things I have just enough experience and, having had some that, I and add a little more value for having had that experience, and that's part of what makes
you more marketable, makes you more likely a candidate for a job that you want. If you could say, I've had this tapestry of background and it all comes together to make me the unique best option for this job you're trying to higher for number four or deliberately brand you bit of a self serving thing, but the idea of developing initiatives naming them representing their value and updating the organization. As you progress on them there is no other person in an organisation in any field. That cares as much about how you are trade than you yourself, and if you are, deliberately being considerate of how you champion your own momentum or value creation inside of the organisation in which you set Then you are missing yeah, some of it so big considerate of that and then find people who can be accountability? Stewards on your behalf. If you need a breath, meant yeah
have some one who you ve, given permission to tell you that your breath smells. You know, that's it. You ve got something in your teeth. Your straying from this brand, I tend to say it. If I were on an elevator and the person who has the potential to promote you was riding on it with me. What would you hope they say now what are you doing in your day to day life too high them say that great. That's about your brand, and now there is it, like. You can t very quickly from being confident in your brand to being a self promoting cocky person had no one likes, so you have to know that line is and stay on the right side of it, but at least do self the service of riding down the attributes. You hope someone on an elevator would say about you and then what you need to do in the organization you find yourself in to actually have them say I want to say to you if you're listening to this near early in your career and your city, now going like I've been here six months, It's really gonna nail that personal brand. That's what standing between me and VP, no, no
put your head down and get some work done. Let that be your personal brand, let that speak about. You and your value and what you were there to do to me. You know kids today are like trying to figure out the equation that gets them to the next step. Instead of phenomena have just do work well in the space of there, merits it's a marathon that a sprint and idea of continue. Consistent high quality work, as a brand attribute of you is way more important that I wasn't anything else re, because that something I found so much The years is you have People are net devil, knock it out of the park every four times and sort of a long gates how long certain people have been with me. Maybe I should have let them go sooner, but then they have that shining star moment again where they would not get out of the park. Number five build store.
Teams surround yourself with strong people, let em shine and makes you look better when you give credit but on the flip side, the flip side is be a part of a strong team, and in that I would argue that working to have your butt promoted, is likely the fastest way that you yourself will be promoted so two things to unpack one there something in human nature that has us resist. Hiring or brie on people that may be better at first, then ass Orban, stronger of us is people who are better at things. I will you you have. You are, and are you know every day becoming a more mature business human? It is a sign of business maturity that you are comfortable to bring in people who will do things than yeah team leader all businesses struggle with. Possibility that having brought somebody else on could come at the expense of the
looking good and really great leadership is recognising that sometimes it's about bringing people on there, but I knew how that plays out. Even when you're, not a leader is having maturity and the humility to cover to someone else and go gosh aspires I think women really struggle this, but hey Sir, you are really great. Let man you are so good at giving presentation, and this is an area that I really feel like I struggle. Could I can't you get a coffee? Could we just sort of talk through? I do this with my own friends, who are great speakers? Ok, how do you work through one of my own in all things and I'm trying to get better at his eye when I'm on stage- and I get nervous- I say- and so I have couple girlfriends who both have been on the progress, the season for an incredible speakers and have given me like. Let me get advice from you if you dont have a friend that can
begin to that thing find someone that you work with, whose really good at it and have the humility to walk over and go hey. You know, Michel yours oh great, an organisation, can you talk with me about how I may be could get better and then the added value is perhaps something that you possess. That would be really helpful. To Michel that you guys could share wisdom together! Should lakes it is it takes it takes, melody, though, and I think that a lot of women are our tend to be very threatened by other women, and maybe don't do that, like they shed for women in by the way I've seen it plenty times both ways, the other piece of that was it's a little like a counter attack or maybe you don't necessarily think of it, but the person who has the most control over whether you will get the raise the bonus, the promote, It is in fact your boss, the likely that they will respond more favourably to
you working hard to get them promoted versus you working hard to get you promoted is not even close here. If you are working hard to get them promoted, they will work hard to get you promoting period. He guys will be back in a hot minute with more of this, have you, but now a quick word from a sponsor one. I listen to an audio books that are make you feel better about your crappy job party girl takes listeners on an adventure among Hollywood's, most beautiful and most outrageous people revealing ugly side of Hollywood's prettiest parties, the entire girl series, is now available on audible and its Red and Britain by me, discover the world of audible originals, today at audible Duncan number six practice radical candor, there is a fantastic assigned, a TED talk, but about a twenty two minutes, or so you tube thing
from someone named Kim Scots that I encourage everyone to once. You finish this forecast yet spend twenty two minutes. And enjoy it really kind of digs into cream a culture that gives permission to people telling. People when they have done something that is a living up to expectations and a lot of time to think we. Tend to wean away from wanting to have critical feedback moments, because it feel like it, could be harsh on feelings when really we are not being kind by not giving people feedback. When you get to the point, we need to think about letting some one go right. Somebody up, but you never along the way gave them any kind of feedback for fear of hurting. Feelings, you're, not being a good cause. The person here you know your kind of running away from doing what good leaders do number set integrity consistently. This When is really is as much of anything
hard work integrity and then dont worry so much about what other people think said. Another way and tat it is for you are when no one's looking yeah, that's good I mean this for me really came up when I was earlier on in my career, as I getting advancement faster than others, the ins. When meetings would show up, and I was worried or whether we were thinking about whether I was dessert of my role, I would try to fill worried about whether we were thinking about whether I was deserving of my role. I would try to fill every open space with something smart so that I could prove my worthy there s lots of people are the right or make them MR and it was just so transparent, it so transparent to the point that my boss. Finally, because he was practicing radical candor, then pulled me into it, office and told me to shut up to seven you have to have the confidence of the people who put you in this role. Know that you are good, do the good work. We know that you can do and don't worry,
if someone has a problem with you, it is not actually about you. It is about them. Yes, it's the security. They have about not having been considered for the role that you, God or the growing as fast or whatever might be, great words that I will then contradict with the eight thing, which is that perception number eight perception of reality and you do have to say do three sixties, because Standing what people think of you, which, by monetary sixty as some are three sixty, is taking your peer group the people that are on your same level, your superiors, this a handful of people who work for you. Even customers, if you interface with people outside of your company and asking them, to tell you confidentially how you are doing relative to expectations, and yet guess what you get. Some very very nice thing said, but the area of course that you want to look first, is what they say critical. About you, so that you know
what their reality is right. There perception is their reality and really, I think it ends up being if their reality is a big departure from that personal brand, that you're hoping to have others take, away from you How do you mean better into development or mentorship or training to get those two things your brand and their perception aligned. Number nine be a solution provider. I understand the objectives of the customer and deliver solutions. You know that are specifically relevant to that customer idea with people from the production side, the press side, the the theatre customer side, my team side executives. They could ask this question using the exact same words and my responsibility in delivering a solution to them is very specific,
where they are coming from. If I'm getting a question from a creative person, it's different than when I'm getting a question from a financial person and an answer I give them is catered specific. To the lens and in the place from which they come. Why asked a question so pretty for a very simple I mean there is, though, even in the delivery of solutions. Sometimes it can be frustrating when you give the greatest and best most appropriate, select this solution, and it still doesn't necessarily land perfectly because you haven't spent enough time with that customer. Have the trust that gets you two ok. Sounds good as fast as you like, to something that you know if you're a younger person? Listen to this? It just takes time, you have to actually be patient labs around the sun overtime. You will develop a report, some trust that allows people. Say, thank you, as opposed to going to somebody else to get a second opinion right
in the last one number, ten agreement, truth demanding that you're teams represent problems in an environment that does not penalize them for having them, but that absolutely insists every single time when they come with a problem they also come with solutions. My biggest Pepys as a man your people are the times when somebody walks it and says this is broken? What do you think we should do because as my instinct is to say, think we should evaluate whether we need you here becomes again to my office and have an idea, even if I tell you like, oh actually, that that's insane like go away. I would rather you take a stab at trying to figure out the solution, then walk in and just keep telling me what's not work I just I can't couldn't imagine ever walking into one of my superiors offices and not having here
recommendation, and here the options we evaluate and rationale. Why behind why we chose option ever option B. Absolutely it's kind of you. The way to do it and you have to create a culture that does not penalize problems existing only like the real, real bad thing. That can happen in a culture that says in any way that having problems are bad. Is that you have small problems that could have very easily been dealt with with transparency that have become really big problems, because nobody was comparable. That's how you can call. So, as my ten things I get where you ten things might and things units at ten things good idea. I did a key now at last year. That was the time things I wish you wouldn't know ten years ago. That's good entrepreneurship. I don't recall any of them right now, but the really good defamer part about your job like lead jet, don't give a candy answer. What is litter
your favorite part about where you do. I mean there's an energy around the opening of a movie for sure. Yeah, like you know, star wars weekend is yeah silly in a great way there's something about a premiere. Let's go like I too, like the magic of Hollywood stuff like we're locked into a pretty epic weaker, yes, Oscar Weekends, which is a huge part of your job. Here I mean look I've. I've taken a lot of pleasure in the last year or so in doing more in a kind of coaching meant wearing sitting folks kind of stuff that There'S- there's a little more satisfaction in some of the kind of interaction in the good feelings. That out of being someone who can give back to people as coming up in there in their jobs as well I work at a great place. Do think it's important if you find yourself working in a place where either your Personal passion like if you made a list of
things. People come to my office, sire sidebar, but, like people go to my office at crossroads, all the time where they worked for a long time and they like hey, I gotta something new and I suggest a kind of hokey, but I think you know kind of simple, no thing every single time that come, I say, look go make up most of the things that you are personally most passionate about without any thought for their applicant. At work. You like movies. You like to play sports you, like whatever it is, make that less than take a pause, yet, I would say, go have a an adult beverage but take a pause how little Lacroix, whatever your by ever and then return and make a list of the things that you think me. You stand out from others because of you doing them better than everyone else? What are your strongest competencies? if you can take those two lists and lay them on top of each other, You then, should start looking for opportunities inside of the business world
can take advantage of both your personal passions and the things that you. The strongest competencies for which again I get it, should be kind of a another thing if you dont, like business you shouldn't be working inside of business if you dont like- radial tyres. I don't know who likes radio tyres, but I mean I think there are plenty of times and we have a sales meeting or some raw get together. And you realize I'm gonna talk about movies for the next ninety minutes and hey good NEWS. I, like movies, and I get to work in this place with the greatest brands ever collected, theirs I sent a similar room of people that are talking all train tyres, yeah and you have find some real, great satisfaction in some component of that tire business or you? to find something else or yours. You know your passion energies into, but You know. I see that two and then I get questions like, but I'm I went, I'm an accountant, MIKE Van Gogh, Bein Accountant
at a dog food company, one hundred percent, your passion is dogs, but you are an accountant. Gunnbiorn come at a dog I just I just had this. It was someone who was a finance person like an mountains and they, grew up a massive fan of wrestling and an opportunity to go work at the like some Mme aired, wrestling kind of urbanization showed up and it was good bye. Yes, if you're gonna do and will set this thing that may not necessarily reveal massive bursts of awesomeness in in o inside the workplace. You might as well work at a place that slots you have that because of just being most of it yeah can't? Even imagine I mean both of you and I have been so blessed to work and spaces that were really passionate about and get excited about, the work that way doing, and I am sure that you will hear that Angola glow easy for you to say yeah, but you have full control over what you choose to do with you.
Life, even if you are not able to make those steps tomorrow, you have control over what you choose to do next and where it leads you and what were you set those goals and how you figure things out? if you're gonna have to work for a living like most of us do work, it's something you actually care about, or at least it interesting and I would say, to cause. I Evidently there are bursts of massive excitement and in their little can of laws of not as much I really banana pursued in the last two years of the things Our consistent, regardless of the action level right so like managing people, is a thing. As always there, whether there were really busy or not as busy mentoring, people same kind of thing being available for executive copies are talking a town halls, and so you know the idea Developing people is a thing
If you want to be a manager of people you, you should have some passion for and that's a thing that never ever goes away and if ever you think like good. It's all done, I'm sorry wrong. You're, never gonna be done. Developing people right and so I've you like, I found myself into an investing more time and one on ones and like being really comfortable in and had conversations about where there still some work that you need to do in this space. Let me be someone who come alongside you and have hopefully some help. In you getting from point a to point B. I think you and I are- are really good partners to each other. I hope you like it partner to you, so I will just I love your perspire. I think a lot of women. Our listening, like from from a husbands perspective or just from a partners, prospect
and what are the things that have been really helpful or have felt supportive to you. Well, I think that our core, or men want to be a hero to our family, thing, wife to our partner just an amazing cheerleader in every single dominant had at really mean no that's the kind of the respect at the core. An awesome just an amazing cheerleader in every single job I've ever had at they making me feel that the kind of the respect at the core that bill that heroism in delivering. Our family and sometimes that takes form of just listening. Hey I've come home for the day, and I want to talk about. What's going on. Sometimes it's been I'm taking a little bit of a dour point of view on culture? you know, law and, having you give me a little
kick in the rear, which I think is as important as being a really supportive listener cheerleader when things are going great and and there are definitely do you know. My job is one that requires spousal per separation play a great role when it comes to being yes an awesome commissioner, in your own right and a runner of this cool, business, but you're also his wife in you know those moments when that is a part of this thing, and you know it it makes a difference and makes a difference so ask everybody who comes on the pot cast the same five questions, these things and I were were then I wonder about other people in business and now will ask them to you. Ok, even though I know all of the answers, ok, what time you get up in the morning, I get up at five. Fifty two as you do,
Why do you get up at five? Fifty two, I worker six thirty is accurate. So far you are not lying. Well then, thank you. Do you like coffee and if so, what is your coffee order like coffee. I have the floor. In his coffee order. I get a drink with nothing in NAFTA habit. Black Yes as the way the way the garden originally intended to be drink. Why your work of choice, and how often do you do it my way, gotta choice is abuse via a gentleman named Andy Equinox down the road map and half indeed five days a week, and I would love to hear just because I know this about you- how big a deal. How important is physical, health and fitness in your work connection between mental health and physical health. Is
something I don't know that I had total awareness of until I actually care more about physical. How shocker. There was the saying it at one point addressed while test well, but I actually think that like be physically fit, be mentally. That's true, dress, while Testword. I dont know that it is, but that's a little kids and Eightys yeah. I do think that there's a little bit and- and it's not so much just like you- I think school euphemism as much as it is a suggestion that If you dress for the job that you like to. Have, you may in fact get that because of the job you why Israel gambling that's real now I think, there's there's so. Thing to having more energy there's something to starting your day, right, there's something too for me to take like the consistency Since adopting this getting up every day at the same time, same work out its,
become a habit. That is a part of who I am and how I am, and it cheap, just then the way that I think about what I'm gonna eat I just got beat up dude name, Andy for an hour I'm not gonna, have nachos for breakfast. I have to say that I have the same oatmeal every morning. Before I go the same way thirteen drank every day. When I come back, I have eggs. As soon as I get to the office, I mean like it's Laurie. I guess in some respects, but it is my habit and I feel unbelievably healthier and better for having some consistency and just for being active, great who travel a time for work? You have trouble a ton for work in the history of your career. What is the one travel accessory? You feel it is essential to travel for you sleep, it that's real sleep
AIDS, which help you get on the time or the place you're going on. I mean if you're travelling to Dallas, I guess, like my recommendation, would be comfy shoes, but I'm thinking more of my international travel and the idea of having to do business. The next morning you better have had some sleep. You probably needed something to help you get onto that timezone, real, real baskets. Yes, this podcast is called S. Days is a platform from which we speak. I ask every single person: what is their soap box? No man specifically ask these women tests two other women in business. What is the one thing that you see women doing that if you could stand not so box, if you could shake their shoulders, if you could tell them one thing, this is what it would be with physical,
big deal. You are a man speaking to what you would say, two women in business that would help them in their careers. Few could just be like a girl. This is what you're missing. Do you have an opinion? Goodness gracious but seemed like a pretty big. Things off the cuff give you did you not prepare other people with anything, but rather they knew the answer just immediately. I think it's him legislative resonates in your balance that you kind of see other people doing well, I mean it's interesting ice. I saw someone post yesterday, Webster's definition of feminism, which is that women and men should be, for an eagle arise. Does all means about elements, people think of interest such early literally. It just means that you believe that women should have the same rights as a man. That's it reviews maybe you're, not a feminist. I don't even know what you're talking about
we conservative? You could be southern, you beloved, where make of you would be all those things and still be a feminist and just believe that we deserve the same pay for the same work that we do. The same rat gaming. Don't even get me talk about a new way. You ve already got started psyche running well You know as a person who to have a business that is as successful as possible at all times. There is so much that backs up the idea that, having diverse ways, is at a table- is every single time a thing that is going to drive your business positively. But I love the idea that diversity is so important, The women when women tend to be very threatened by other women, and I think that its none about embracing other women, it's about embracing other women who don't look and act and think and grow up, like you did that well diversity, so important and
At the same time, I just took my team through something called unconscious bias. There are so we things because of the history of the way people other yeah, be it. Women be minorities, be it people who have different capabilities are disabilities. I had been treated that there is a bias in how people come into conversation into community into giving permission, giving excepting points of view and there things in men, I would say, maybe even more because of the way that history has, women in business in women that consciously lives inside of you that regulate It's how you allow yours, to be the awesome self that you are, yeah jobs that you one hundred percent, and so I think it's the more that you can be aware of the governors that may exist inside of you that don't
as of the way society has allowed men to kind of haven't, do whatever they want. Hopefully before you stop yourself from sitting at the table before you. Stop yourself, raise your hand or being someone you can't be as strong as or be as engaged as our beaches. A leader as somebody else that you have the key. Events in the skills that you have and do it and push yourself and b that an ineffective I don't wanna hear more about unconscious bias. Listen to the episode with Britain Baron, because we talk about that quite a bit already interviews she she does into it. Right on my way, answer man. Why are you so awesome? I was In this way. Like Lady Gaga Lady Gaga
is that the whole world knew how awesome and special and amazing it is to have you as a partner, and I think, for at least this little time for this pike ass. They got to experience some of the wisdom and insight that I am less enough to get anytime? I want says a thank you so much for sitting down and answering questions in talking to The listeners about. The wizard we learned in your career, because I think No, I know that there will be people who listen to this and are inspired and made better by the things that they heard today. So, thank you. So much do you need this love. You elevate, hey guys. If you like this episode, I hope you will consider subscribing to the DAS podcast on Itunes share it with your friends and showing some love on social media for a newbie show like mine. Those reviews are everything thanks to our produce Alison Cohen
sound, engineer, Jack, noble and are sound editor Andrew Weller disdain, with all things day ass, you can check out the Sheik site, dot, com or follow me on social media. I am Missus Rachel Hollis on every single platform. Most importantly, I hope you heard something today that inspires you I'll see you next week. Ladies and gentlemen, did I mentioned I have a book coming out. Here's a thing: it's called Get out of your own way sceptics guide to growth and fulfilment and we're The priest cell window of windows- I am, Super excited about having written a book for both men and women about the twenty lies that I once believed that were keeping me in my own way. I have written this The perspective of some one that is totally differ from Rachel Hollis, even if the format is somewhat similar to grow wash your face, I wrote it from the respect for someone who's been skeptical of tools like this book or even the park you listening to for ever and ever its through
that lends that I'm talking about the ways that I was getting in my own way- and I think in covering the truth. Behind those lies not only help me get out of my own way. It I'll help you get out of Europe's. There are two ways I want to say. Thank you for preparing this book I've created in the course of course, yes and iii course, a sixty minutes each course called finding your. Why it's a phantom? stick resource it's available, absolutely for right now for having pure the book and if you go to get out of your own way. The book that calm right now and follow the problems. Not only we get Icarus. You can hear the first thirty minutes of the book and get out of. Your way comes out March. Tenth, I'm super super excited about it, get out of your own way. The book dot com hit that link follow the problems, and I appreciate your support.
Transcript generated on 2020-02-16.